Refund policy
At REPKULT, we take pride in the quality and craftsmanship of our gear. Because our products are often customized or printed specifically for the "Kult" community, we have a focused policy regarding returns and exchanges.
Defective or Damaged Items
Your satisfaction is our priority. If you receive an item that is defective or damaged upon arrival, we will gladly exchange it for a replacement of the same item.
How to initiate a claim:
- Contact Us: Reach out to our team immediately through the Contact Page Form on our website: https://repkult.com/pages/contact
- Provide Proof: To process your exchange quickly, you must include a clear photograph of the defect or the damaged area of the product.
- Review: Once we verify the damage, we will provide instructions for your exchange at no additional cost to you.
Sizing & Fit
Please note that we cannot accept returns or exchanges for wrong sizes.
CrossFit and HYROX gear is personal. To ensure the perfect fit for your "Rep," we strongly encourage you to consult the Size Guide provided on each product page before finalizing your order.
Pro-Tip: Our Oversize T-Shirts are designed with a boxy, intentional fit. If you prefer a more traditional athletic silhouette, we recommend sizing down.
General Conditions
- Claims for damaged goods must be made within 2 days of delivery.
- Items must be in their original, unwashed, and unworn condition to be eligible for a damage-related exchange.